Cancellation and Refund

At 360 Adstrategy, we value our clients and strive to provide high-quality digital marketing services and training solutions. To ensure transparency and clarity, we have outlined our Cancellation and Refund Policy below.


🔄 Cancellation Policy

Service-Based Projects (SEO, PPC, SMM, GMB, Website Design, etc.):

  • Once a project has been initiated and work has commenced, cancellation is not allowed.

  • If you wish to cancel the service before the project starts, you must notify us in writing within 24 hours of payment to be eligible for cancellation.

  • Any third-party costs (e.g., domain purchase, hosting, ad spend) already incurred will be deducted from the refund amount (if applicable).

Training Programs & Digital Courses:

  • Cancellations for training sessions or digital marketing courses must be made at least 48 hours before the course start date.

  • Once the training material has been accessed or classes have begun, cancellations are no longer eligible.


💰 Refund Policy

We take pride in delivering quality services. However, due to the nature of digital marketing and training services, refunds are subject to the following terms:

1. Digital Marketing Services:

  • Refunds will not be issued once a service has been initiated or a strategy has been implemented.

  • If the service has not started, and the cancellation is made within 24 hours of payment, a partial refund may be issued after deducting transaction and administrative charges.

2. Website Design & Development:

  • No refunds are provided after design approval or once development begins.

  • If the project is cancelled before design approval, a partial refund may be considered, based on work completed.

3. Training & Consultation Services:

  • Fees for workshops, training programs, and one-on-one consultations are non-refundable once sessions have started.

  • If cancelled before the start date, a refund may be issued after deducting any applicable administrative charges.


🔁 Refund Processing Time

  • All eligible refunds will be processed within 7-10 business days after approval.

  • Refunds will be made via the original method of payment.


📩 Contact Us

If you have any questions regarding this policy or would like to request a cancellation or refund, please contact us:

📞 Phone: 6206871161
📧 Email: roshanranjanfreelancer@gmail.com